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Congility

The content delivery platform that elevates your technical content into accessible and engaging information. Create great content experiences that optimise your business processes.

Unlock the true potential of your content

The Congility Content Platform:

Congility Content Server

Dynamic content delivery server utilising powerful APIs and search features.

Congility Portal

Provides a standard set of functionality or customised with customer-specific features

Congility Mobile

Your content delivered anywhere on any device

The power of XML

Experience a fully compliant platform that rapidly delivers content from your favourite CCMS to your end-users. More reusability, more structure, less cost. Leverage the full power of XML, including support for DITA

Content Agility

Enable different types of content to interact with each other and to your end-users. Advanced publishing services and metatagging capabilities allow you to search and share content like never before.

Your content is centralised and there are a variety of hosting solutions at your disposal.

Congility Portal: Provide your customers with the flexibility they need to view your content

Format

Integrate multiple formats in your new delivery environment. Congility can easily process and publish DITA content, non-DITA content and legacy files, residing in your CCMS, SharePoint or other repositories, and convert it to flexible output formats.

Manage

Quickly and easily assign content depending on its subject, status and target group to individual users or user groups. Determine the exact permissions, make documents public and securely restrict internal confidential data.

Metadata

Utilize metadata in your content to make it smarter, more engaging and more effective. With structured metadata, your content performs better and improves findability.

Deliver

Be independent and provide reliable access to your latest content at any time. Users can access content from Congility Mobile and Congility Desktop offline, including their collections and personal notes. Offline they can still engage with their content and when they go back online, their changes are synchronised to the Congility Content Server. No connection, no problem.

Congility offers a tailored content delivery environment with configurable features. and simplifying customisation to empower you to configure your individual requirements.

Rely on a seamless customer experience for multi device solutions. The Congility content environment adapts to the users workspace and delivers content responsively on laptop, phone and tablet devices. All devices are continuously synchronised to ensure users can dynamically combine different devices without interruptions.

Congility povides configurable support for embeded and context sensitive help utlizing the fulll power of your metadata.

Search

Preview results

Meaningful previews allow users to quickly scan search results and efficiently detect if a document contains the information they are looking for, before having to load the main content.

Use previews to avoid frustration and increase the findability of your content delivery.

Save

Users can save search requests in their content portal to create shortcuts to frequently used content.

They can reload the search in their history and quickly open the same content at a later date.

Suggest

Congility intelligently suggests search terms based on previous knowledge and available content. Intuitive search provides suggestions based on the terminology of your target audience and allow users to discover related content that might be useful for them.

Congility can provide personalised content based on the understanding of the user. For example, roles, situation or products possibly from other systems (CRM,SAP…)

Filter

Improve findablity of your content using taxonomies and faceted search. Filters are created from the metadata in your content and the subjects in your taxonomy.

Configurable drawer

Enable users of your content portal to open search results as popups. Users can navigate through the results of their search request and easily manage multiple publications simultaneously in new windows. They can view what content meets their criteria and compare them, without having to return to the main search page.

Engage

Congility allows users to bookmark content across multiple publications and compose individual content collections for storing information they access frequently. Collections can be shared with other users or exported as PDF. Collections can be synchronised between all devices.

Use Congility’s collaboration features to enhance the quality of content. An unlimited number of users can work simultaneously on content to review, rate and propose changes. Feedback can be moderated allowing authors to inform users and incorporate suggestions in the content.

Enable users to add personal or shared notes to enhance their content and create reminders.

Analyse experiences

Report

A wide range of reports present data about your content. Supplement the collected data with custom reports and interpret the feedback to optimise your service and user experience.

Analytics

Congility provides analytics about your portal’s usage. See which content is most popular and track how the content is used. Get an overview and compare results for certain time periods to identify trends in their early stages and reach their full potential.

Activity

Any user activity or action can be tracked and reported and improve the user experience. Acknowledgement of content is an example of user actions.

Extend and develop

Extend

According to your needs, Congility adapts and grows with you. Start with a preconfigured version that addresses generic requirements and later extend the functionality with the modular configuration system. Build a sophisticated solution by extending your portal using the CongilityJS React-based JavaScript framework.

Pipelines

Configure pipelines for your content to build chains of content processing steps that support new formats and outputs delivered to your content applications. For example a publish pipeline can export, publish and index DITA content automatically.

Content-as-a-service

The entire content collection is centralised on the Congility Content Server where the REST API allows powerful content applications to be implemented. Extend your delivery capablity with the Congility Portal, Congility Mobile or Congility Desktop as required.

Integrate

Take advantage of a fully compliant system that blends seamlessly with your existing architecture. Congility works alongside your working system and infrastructure to rapidly deliver content from your CCMS, CRM, Web CMS or other systems.